Elegance in Every Detail
Terms of Service
Effective May 24, 2026 — Royal Merchantella Boutique Inc
These are the rules for using our website and purchasing our products. We have written them in plain language so they are easy to understand.
1. Accepting These Terms
Agreement to Terms
By visiting our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website. These terms apply to all customers, visitors, resellers, and dropshipping partners.
Who We Are
Royal Merchantella Boutique Inc is an online retail boutique based in Texas, selling beauty, wellness, electronics, kitchen, pet, fashion, home, baby & kids, and gardening & hardware products.
2. Placing Orders
Order Acceptance
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. You will receive an email confirmation once your order is accepted and being processed.
Product Availability
All products are subject to availability. If an item you ordered is out of stock, we will notify you by email and offer a refund, exchange, or the option to wait for restocking.
Pricing
All prices are listed in US dollars. We reserve the right to change prices at any time. The price you see at checkout is the price you pay — no hidden fees.
Order Errors
If you made a mistake on your order (wrong size, address, etc.), contact us immediately at [email protected]. We can only make changes before the order has been shipped.
3. Payments
Accepted Payment Methods
We accept major credit cards, debit cards, and other payment methods displayed at checkout. All transactions are processed securely through encrypted payment processors.
Billing
Your payment method will be charged at the time your order is placed. If a payment fails, your order will not be processed until payment is successfully completed.
Fraud Prevention
We reserve the right to cancel orders that appear fraudulent or suspicious. If your order is cancelled for this reason, you will receive a full refund.
4. Shipping, Returns & Exchanges
Shipping Policy
All shipping terms, processing times, and carrier information are covered in our Shipping Policy page. By placing an order, you agree to those terms.
Returns & Exchanges
Our 30-day return and exchange policy is detailed on our Returns & Exchanges page. Items must meet eligibility requirements to qualify for a return.
Marketplace Orders
Orders placed through Amazon or other third-party marketplaces are subject to that platform's terms and return policies in addition to ours.
5. Resellers & Dropshipping Partners
Authorization Required
You must be an authorized reseller or dropshipping partner to sell Royal Merchantella products. Unauthorized resale is prohibited.
Reseller Obligations
Authorized resellers must represent our brand accurately, follow our MAP (Minimum Advertised Price) policy, communicate honestly with their customers, and comply with all applicable laws.
Termination of Reseller Rights
We reserve the right to revoke reseller authorization at any time for violations of our policies, brand misrepresentation, or any conduct that damages our reputation.
6. Prohibited Uses
What You May Not Do
You may not use our website to engage in fraudulent activity, submit false orders, copy or reproduce our content without permission, use our brand name or logo without authorization, or attempt to hack or disrupt our website.
Intellectual Property
All content on our website — including logos, photos, product descriptions, and text — is owned by Royal Merchantella Boutique Inc. You may not use, copy, or distribute our content without written permission.
7. Limitation of Liability
Our Liability
Royal Merchantella Boutique Inc is not liable for indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you will not exceed the amount you paid for the order in question.
Third-Party Services
We are not responsible for the actions, content, or policies of third-party platforms, carriers, or fulfillment partners. This includes Amazon, shipping carriers, and payment processors.
Website Availability
We do our best to keep our website running smoothly, but we cannot guarantee it will always be available. We are not liable for any losses caused by website downtime or technical issues.
8. Governing Law & Disputes
Governing Law
These Terms of Service are governed by the laws of the State of Texas, United States. Any disputes will be resolved in the courts of competent jurisdiction in Texas.
Dispute Resolution
Before taking any legal action, we ask that you contact us first at [email protected]. We are committed to resolving issues fairly and promptly.
Updates to These Terms
We may update these Terms of Service at any time. Changes take effect immediately when posted. Continued use of our website means you accept the updated terms.
Effective Date
These Terms of Service are effective as of May 24, 2026.
Questions About These Terms?
We are happy to explain anything. Reach out anytime.